Frequently Asked Questions
What level of privacy is there for our users?
For the whole of Afterglow, we use privacy-by-design. This means we anonymise or aggregate data where possible, avoid overly intrusive profiling and keep personalization and sharing controls down to the user.
We are transparent about whether data is used for session recommendations, follow-up journeys or insights reporting when users register; so trust is built into the experience from the beginning, rather than added later.
I already have an existing event tech stack, how does this work with it?
Afterglow can run as a standalone experience, or integrate with your existing event ecosystem, CRM, and marketing tools. Our team will help you with this in the ‘event planning’ stage of your journey.
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My event is in a wifi limited space
Our experience has been built with the ‘offline-first’ mantra in mind. Our tablets, badges and sensors capture and store data locally at the event and then sync automatically when a connection is available.
We also provide packages which include onsite connectivity for the day, so please speak to the team when reaching out.
I have the tablets, can I just load your software?
We want to ensure we provide the best service to our clients, our dedicated hardware has been optimised with unique integration pathways with both our afterglow intelligence system and our smart badges. Therefore, we can only provide the service through our own hardware devices.
Our team are working on a package which will mean you can rent our software on retainer, watch this space.
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Why Event Intelligence?
Event intelligence matters because most events create a burst of energy, ideas, and goodwill in the room, then they lose that value the moment everyone leaves. Afterglow Intelligence is built to stop that “insight decay” by turning live event activity into clear actions, measurable engagement, and stronger post-event relationships.
Bridges The Gap Between Offline And Digital
You are successfully turning a physical, offline behavior (sitting in a room listening) into a measurable, digital, organisational asset.
Premium Speaker Value
Speakers rarely get good feedback beyond a basic star rating. Giving speakers their own “session insight reports”, detailing exactly when the audience was most engaged, is a massive value-add that which will help you attract top-tier talent.
Improves Content Forecasting
By seeing exactly what topics resonated (via heat sensors and note correlation), we take the guesswork out of booking future speakers and setting agendas.
Helps you and your audience connect & be smarter
The ability to synthesise complex debates into an aggregated “Collective Action Plan” accelerates research and gives you data to back up your post event decision making and comms.
Saves Significant time
The platform automates the tedious post-event follow-up. It removes the need for manual transcription, report writing, and manual sorting of feedback forms, freeing up organisers for strategic work and event attendees to get back to work.
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